Guidelines on Placing an Order - *Please Read*

Hello, and thank you for visiting my page! Here are some guidelines to place and complete orders.

I try my best to keep up with a 14 day turnaround time.  In the event that I receive a large amount of orders and wait time extends past 21 days, you will receive the following extras:

14-21 Days: Standard Reading Timeframe

22-45 Days: Will receive reading along with additional Oracle Card reading.

45+ Days: Will receive reading, additional Oracle Card reading, and an additional 15% coupon to be used in my store.

****NOTE: I try my best to keep the turnaround time as low as possible, but I work a full time job in addition to caring for and homeschooling a young child.  I generally read only on nights/weekends, large influxes can cause the turnaround time to be pushed back. Communication will be posted on our FB page.  If you do not have FB, please email for updates.  Thank you!!****

I put a lot of time and energy into my readings and each one takes 1-4 hours to complete. I'm also a full time working mama who is homeschooling now, so I only get to work on my readings and energy work at night time and on weekends/holidays (explaining the longer turn around times) - so here is how to place a successful order!!

 

1. Find the reading you like, and order! 

2. If you have Facebook (if you do NOT have FB or prefer email contact, please follow step 3), please message me here https://www.facebook.com/lunaraeofsunshine - to confirm your order

***if your reading is not listed below, follow the instructions for the ttc/fertility reading and we will advise if you need to send anything additional***

  • For Pregnancy readings - Send a clear unfiltered/unedited photo, your 4 digit order number, your due date, and a copy of your most recent ultrasound if you have had one.
  • For TTC/Fertility Readings - Send a clear unfiltered/unedited photo and your 4 digit order number
  • For Labor & Delivery readings - Send a clear unfiltered/unedited photo, your 4 digit order number, your due date, and a copy of your most recent ultrasound if you have had one.
  • TTC Gender Only Readings - Send a clear unfiltered/unedited photo and your 4 digit order number
  • Pregnancy Gender Only Readings - Send a clear unfiltered/unedited photo, your 4 digit order number, and a copy of your most recent ultrasound if you have had one.

3. If you do NOT have Facebook, please send me an email right away with the same details - order number and photo. Send to the following email address: lunarae.divineteam@gmail.com. Failure to send to both addresses may lead to a delay in receiving your order.

4. There should be a Facebook messenger function enabled on this page, you can use that to ask me any questions you have before placing an order!

5. Refund Policy - Refunds are ONLY guaranteed if I have not pulled your order and it is after the standard 14 day turnaround time.  If the service has been rendered (you have been sent a reading, even if the prediction comes to pass with no pregnancy***) we DO NOT offer refunds.  Please note, due to issues with the business site, if you are requesting a refund please send your PayPal email through messenger. 
Please avoid disputing through PayPal before talking to me. Often times I have multiple readings already pulled and ready to go, I’ve had refund requests come through PayPal on readings that are already done and it’s difficult to close the PayPal requests. 

6. Payment Options - The only payment options I currently accept are PayPal, Cashapp, and Venmo.  If you would like to purchase a reading via Cashapp or Venmo, please send a message through the Facebook page (https://www.facebook.com/lunaraeofsunshine) with what reading you would like to purchase.**

 ****UPDATE 2/7/2022**** PLEASE fill out this form when you order readings. You can email or message me a photo and any additional info not included on this form. Thank you! - https://docs.google.com/forms/d/e/1FAIpQLSft9tBKEFR9AY-b8IXTIfFdaV5M48dSJwwu2dACQ2OWaOhL6g/viewform?usp=sf_link

**I am unable to accept bank transfers.  I use Paypal, Cashapp, & Venmo only for everyone's safety.  I do apologize for any inconvenience.

***Remember*** - Readings do not equal pregnancy.  There is never a 100% guarantee that you will get pregnant. Any reader who tells you that they guarantee a pregnancy is a scammer.

Thank you and much love!

- LunaRae