Guidelines on Placing an Order

Hello, and thank you for visiting my page! Here are some guidelines to place and complete orders.

We try our best to keep up with a 14 day turnaround time.  In the event that we receive a large amount of orders and our wait time extends past 21 days, you will receive the following extras:

14-21 Days: Standard Reading Timeframe

22-45 Days: Will receive reading along with additional Oracle Card reading.

45+ Days: Will receive reading, additional Oracle Card reading, and an additional 15% coupon to be used in our store.

****NOTE: We try our best to keep the turnaround time as low as possible, but both of us work full time jobs, in addition to caring for young children.  We generally read only on nights/weekends, and even with two people large influxes can cause the turnaround time to be pushed back. Communication will be posted on our FB page.  If you do not have FB, please email for updates.  Thank you!!****

I put a lot of time and energy into my readings and each one takes 1-4 hours to complete. I'm also a full time working mama who is homeschooling now, so I only get to work on my readings and energy work at night time and on weekends/holidays (explaining the longer turn around times) - so here is how to place a successful order!!

 

1. Find the reading you like, and order! 

2. If you have Facebook (if you do NOT have FB or prefer email contact, please follow step 3), please message me here https://www.facebook.com/lunaraeofsunshine - to confirm your order

***if your reading is not listed below, follow the instructions for the ttc/fertility reading and we will advise if you need to send anything additional***

  • For Pregnancy readings - Send a clear unfiltered/unedited photo, your 4 digit order number, your due date, and a copy of your most recent ultrasound if you have had one.
  • For TTC/Fertility Readings - Send a clear unfiltered/unedited photo and your 4 digit order number
  • For Labor & Delivery readings - Send a clear unfiltered/unedited photo, your 4 digit order number, your due date, and a copy of your most recent ultrasound if you have had one.
  • TTC Gender Only Readings - Send a clear unfiltered/unedited photo and your 4 digit order number
  • Pregnancy Gender Only Readings - Send a clear unfiltered/unedited photo, your 4 digit order number, and a copy of your most recent ultrasound if you have had one.

3. If you do NOT have Facebook, please send me an email right away with the same details - order number and photo. Send to BOTH of the following email addresses: lunarae.divineteam@gmail.com and ellamae.divineteam@gmail.com.  Failure to send to both addresses may lead to a delay in receiving your order.

4. There should be a Facebook messenger function enabled on this page, you can use that to ask me any questions you have before placing an order!

5. Refund Policy - Refunds are ONLY guaranteed if I have not pulled your order and it is after the standard 14 day turnaround time.  If the service has been rendered (you have been sent a reading, even if the prediction comes to pass with no pregnancy***) we DO NOT offer refunds.  Please note, due to issues with the business site, if you are requesting a refund please send your PayPal email through messenger.  DO NOT dispute through PayPal. Disputing through PayPal will result in an automatic ban on the Facebook page and all sister pages run by members of the Divine Admin Team.

6. Payment Options - The only payment options we currently accept are PayPal, Cashapp, and Venmo.  If you would like to purchase a reading via Cashapp or Venmo, please send a message through the Facebook page (https://www.facebook.com/lunaraeofsunshine) with what reading you would like to purchase.**

 

**We are unable to accept bank transfers.  We use Paypal, Cashapp, & Venmo only for everyone's safety.  We do apologize for any inconvenience.

***Remember*** - Readings do not equal pregnancy.  There is never a 100% guarantee that you will get pregnant. Any reader who tells you that they guarantee a pregnancy is a scammer.

Thank you and much love!

- LunaRae